.Five9 (FIVN) has been granted the 2024 Aragon Investigation Technology Award for AI Contact Centers as well as named a Forerunner in two Aragon Investigation World rumors: AI Broker Platforms in the ICC, 2025, as well as Intelligent Connect With Facility, 2025. The provider was actually identified as the best tactical vendor in the AI Representative Operating systems report.At the core of Five9’s development is their sight for The NEW CX, where Artificial Intelligence Representatives and also AI-empowered Person Agents collaborate to supply hyper-personalized customer expertises. The provider just recently introduced brand-new improvements consisting of Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s visionary use of innovation in market advancement as well as interruption.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Advancement Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Research World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Investigation Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Analysis World: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 pour les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Research World: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The brand-new CX, ou00f9 Brokers artificial intelligence et Representatives Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Analysis Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was additionally called an Innovator in The Aragon Research World for Artificial Intelligence Broker Platforms in the ICC, 2025 and Aragon Study World for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (SERVICE CABLE)–.
Five9 (Nasdaq: FIVN), service provider of the Intelligent CX System, has been actually named a winner of the 2024 Aragon Study Development Honor for Artificial Intelligence Call Centers. In addition, Five9 has been actually called a Leader in two Aragon Research Planet reports: AI Agent Platforms in the ICC, 2025, and Intelligent Call Facility, 2025. This acknowledgment coming from Aragon Study underscores Five9’s posture as a forerunner in AI-elevated CX.
The AI Broker Operating Systems in the ICC, 2025 file openings Five9 as the best
key supplier measured in
the document, realizing Five9 s tactical vision for AI-driven technology in CX. At the center of the development is actually Five9’s perspective for The brand new CX where Artificial Intelligence Agents and also AI-empowered Human being Representatives work together to supply hyper-personalized, simple and easy client knowledge. Through encouraging organizations to provide transformative customer interactions while reducing prices and strengthening efficiency, Five9 is setting brand new standards for AI-powered options in the connect with center field.
AI is foundational for producing awesome client adventures, and also our experts are honored to become pinpointed by AragonStudy as impressive for our efforts to propel the intelligent get in touch with center forward, claimed Jonathan Rosenberg, Chief Innovation Police Officer as well as Chief of Artificial Intelligence, Five9. Our emphasis has actually been, and will continue to be, helping organizations deliver those experiences with easy-to-use tools as well as capacities. Along with each brand new advancement, we take a step forward for both Five9 as well as for the industry overall.
The Aragon Analysis Development award pinpoints suppliers leveraging ideal use modern technology to certainly not simply adapt as markets alter, however to proactively interfere with and notify how their markets will definitely grow. Five9 was actually officially offered along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis honors service.Five9’s commitment to technology, specifically its eyesight for blending AI Representatives and AI-empowered Human Being Agents, is setting a brand new requirement for how organizations can deliver hyper-personalized as well as smooth client experiences, pointed out Jim Lundy, Founder, Chief Executive Officer as well as Lead Expert, Aragon Study. This award and document identity improves Five9’s dedication to providing AI innovations for CX.
Earlier this year, the provider presented brand-new innovations, featuring Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Professionals, that transform the method companies move toward CX, driving far better end results for each clients as well as brokers. Concerning Five9. The Five9 Intelligent CX Platform, powered through Five9 Brilliant AI, gives a complete rooms of solutions to power AI-elevated client expertises that provide much better organization end results and also Carry Joy to CX.
Our merged cloud-native offering allows hyper-personalized customer expertises and additional empowered employees, creating every client communication a lot more hooked up, uncomplicated, and individual. Relied on through 2,500 +consumers and also 1,400+ companions globally, Five9 brings together the energy of AI, our platform, as well as our people to steer AI-elevated CX.To learn more, browse through www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Research, Inc. and/or its Affiliates. All Civil rights Reserved.
The recognition of an Aragon Research study award winner is not a recommendation by Aragon Investigation of any seller, product, or even service. View resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FAQ. What primary honors carried out Five9( FIVN) succeed in 2024 from Aragon Analysis? Five9 won the 2024 Aragon Study Innovation Honor for Artificial Intelligence Get In Touch With Centers and was actually named a Leader in 2 Aragon Investigation Globe records: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Call Facility, 2025.
What brand-new AI products carried out Five9( FIVN) launch in 2024? Five9 introduced Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Representatives to change client expertise management.Exactly how performs Five9’s( FIVN )BRAND NEW CX eyesight effect customer service? Five9’s brand-new CX eyesight integrates artificial intelligence Brokers with AI-empowered Human Representatives to deliver hyper-personalized, simple and easy customerexperiences while minimizing expenses and also boosting efficiency.
What was actually Five9’s( FIVN) tactical position in the Aragon Research study Globe 2025 file? Five9was actually placed as the absolute most key supplier in the AI Representative Platforms in the ICC, 2025 report, realizing their tactical sight for AI-driven technology in CX. When did Five9( FIVN) get the AragonStudy Development
Award
?
Five9 was formally shown along with the honor on December 10, 2024, at the Aragon Transform 2024 honors event.